Terms of service

Welcome to Makers of Things! These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.

1. Order Processing and Shipping

1.1 Order Processing Time: All orders are processed within 5 business days (excluding weekends and holidays) after receiving your payment confirmation. During peak seasons or sales events, processing times may vary slightly due to high order volumes.

1.2 Shipping: We offer economy shipping as the sole shipping method. Shipping charges are calculated and displayed at checkout. Delivery estimates will be provided once your order has been processed. Please note that delivery times may vary depending on your location and external factors beyond our control (e.g., customs delays, peak seasons).

1.3 Order Tracking: Once your order has shipped, you will receive a shipment confirmation email containing tracking information. The tracking number will be active within 24 hours after it is dispatched.

1.4 Shipping Restrictions: At this time, we only ship to addresses within the United States. We do not ship to PO Boxes or APO/FPO addresses.

1.5 Customs, Duties, and Taxes: Makers of Things is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

1.6 Damages and Lost Packages: Makers of Things is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier or our support team immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim. If your order is marked as delivered but you have not received it, please contact the carrier directly to investigate the issue. We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

2. Returns

2.1 Returns Policy: For information about returns, please refer to our Returns Policy page.

2.2 Return Eligibility: Items must be unused, in their original packaging, and in the same condition as received. Returns are subject to inspection and approval before a refund is processed.

2.3 Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to the original method of payment within 3-5 days.

3. Product Information

3.1 Accuracy: We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

4. User Conduct

4.1 Prohibited Actions: You agree not to engage in any activity that may disrupt or interfere with our website, services, or networks.

4.2 Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or mobile device to prevent unauthorized access to your account.

5. Privacy Policy

5.1 Collection of Information: By using our website, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.

6. Contact Us

If you have any questions about our Terms of Service, please contact us at we.are.makers.of.things@gmail.com.

7. Changes to Terms

7.1 Modification: We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes are posted constitutes your acceptance of the revised terms.

8. Limitation of Liability

8.1 Disclaimer: In no event shall Makers of Things, its directors, officers, employees, or affiliates be liable for any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with our website, services, or these Terms of Service.

9. Governing Law

9.1 Jurisdiction: These Terms of Service are governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law principles.